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#1 Digital Customer Engagement Platform

SCM app on an iPhone 6

SCM® is an award winning web and mobile platform with self service capabilities for utility customers enabling real-time, two-way communication between the utility and its customers.

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Account Management

Offer your customers the convenience to maintain account details, bill pay on their own through user-friendly interface.

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Track Energy Consumption

Simple and intuitive ways to track and compare usage allowing both customers and utilities to make more informed decisions.

SCM® is aimed at delivering effective customer engagement, while enhancing operational efficiency and reducing complexity and costs of customer services operations.

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Two - Way Communication

User-friendly interface provides a convenient way to alert your customers about outages or answer simple customer service inquiries.

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Keep Customers Informed

Allows your customers to make better choices and informed decisions through energy efficient programs and rebates.

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  • 91% Increase in Customer Adoption
  • 72% Increase in Customer Satisfaction
  • Reduced Call Volume
  • Efficient Customer Services Operations
  • Reduced Operational Cost

Sign up for a Smart Customer Mobile demo to find out more.