Communicate with your customers in real-time with our award-winning customer engagement platform.
Give more to your customers
#1 Digital Customer Engagement Platform
Smart Customer Mobile (SCM®) delivers the most comprehensive preference management capabilities for a utility. The preference center is integrated with the SMS, IVR Dialer, Email, and Mobile push notifications services to seamlessly deliver personalized two-way notifications for the utility customer.
Personalized multi-channel communication related to outages, billing, usage, programs and much more.