#1 Digital Customer Engagement Platform

Smart Customer Mobile (SCM®) delivers the most comprehensive preference management capabilities for a utility. The preference center is integrated with the SMS, IVR Dialer, Email, and Mobile push notifications services to seamlessly deliver personalized two-way notifications for the utility customer.

Smart Notifications

Personalized multi-channel communication related to outages, billing, usage, programs and much more.

BENEFITS

Proactive notifications

Real time two-way digital communication

Increase customer engagement

Compliant with TCPA requirements